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Sales & Service
Customer
Service Representatives:
Our
plant is staffed by customer service representatives who take pride in
understanding their customers' needs and concerns. There is no chain of
command - just a direct link between the customer and their friendly
Erie Coke representative.
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Coke
Sales & Service
(800) 865-COKE (2653)
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Sales
Representatives:
Customers
can trust their Erie Coke sales representative, as they are industry
veterans whose careers have been based in the coke and foundry
industries. They demonstrate a depth of knowledge and a degree of
understanding that make them valued resources. As your direct link to
Erie Coke, they embody our commitment to personalized, responsive
service.
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Paul
Choinski (586) 747-5561
Hickman, Williams
& Company (800) 215-4233
Technical
Advisor
As
an added benefit to our valued customers, Erie Coke has recently
expanded its customer service team to include a Technical Advisor,
Allan "Al" Rollo. Al Rollo's experience includes over 35 years with
Ford Motor Company of Canada's Windsor Casting Plant, primarily as
their Melt Superintendent & Operations Superintendent. This new
service has been implemented to offer Erie Coke's customers experienced
technical insight into improving cupola operations and melt
efficiencies. Please contact us for more information on this unique
service!
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Just-In-Time
Delivery
No matter what transportation mode is requested, Erie Coke Corporation
has the resources to satisfy our customers' specific delivery
requirements. Our trucking network gives us the capability to
consistently meet today's demand for just-in-time deliveries. you can
set your clock by Erie Coke's dependable delivery service!
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Erie
Coke supplies 100% of Ford Motor Company's foundry coke requirement
for its Cleveland Casting Plant in Cleveland, Ohio.
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